AI & ML

How Recorded Future's SOC Team Uses Autonomous Threat Operations to Achieve Real-World Security Results

· 5 min read

When cybersecurity vendors claim their products will revolutionize security operations, there's usually a healthy dose of skepticism warranted. But Recorded Future took an unusual approach with its Autonomous Threat Operations platform: the company deployed it internally first, turning its own security team into a live testing ground before any customer saw the technology.

The results from this internal deployment reveal both the practical capabilities of automation in threat hunting and the persistent challenges that security teams face regardless of their resources. More importantly, the experience highlights a growing divide in how organizations approach threat detection—between those still relying on analyst-dependent manual processes and those building repeatable, automated workflows.

The Analyst Variability Problem

Even within Recorded Future's own security operations center, threat hunting quality varied significantly based on which analyst was conducting the investigation. Josh Gallion, the company's Incident Response Manager, described the pre-automation state as "piecemeal and unique to each analyst," with approaches varying based on individual comfort levels and training backgrounds.

This inconsistency isn't unique to Recorded Future—it's endemic across the cybersecurity industry. Security teams typically include a mix of junior analysts, mid-level investigators, and senior threat hunters, each with different skill sets and tool proficiencies. When threat hunting depends heavily on individual expertise, organizations face unpredictable coverage gaps. A critical threat might be detected by one analyst but missed entirely by another examining the same data.

The standardization problem becomes particularly acute during incident response. When every analyst follows a different methodology, it's difficult to ensure comprehensive coverage or to replicate successful hunts across the team. Documentation suffers, knowledge transfer slows, and junior analysts struggle to reach proficiency without extensive mentorship.

Automation as an Equalizer

The shift to automated threat hunting fundamentally changed the team's operational rhythm. Analysts now execute 15-20 threat hunts weekly—work that previously required days or weeks of manual preparation. This isn't simply about speed; it represents a structural change in how security work gets distributed across skill levels.

Junior analysts, who might have spent weeks researching before conducting their first sophisticated threat hunt, can now launch complex investigations immediately. The automation handles the technical execution while analysts focus on interpreting results and understanding context. This accelerates professional development while simultaneously improving defensive coverage.

The platform's integration with Splunk was straightforward—a critical factor given that complex implementations often fail regardless of technical merit. Once connected, the system began running scheduled hunts that automatically update with new threat actor tactics, techniques, and procedures. This continuous operation eliminates the manual cycle of checking for new indicators of compromise and re-running searches.

The Five-Minute Threat Hunt

The practical value of automation crystallized during the Salt Typhoon campaign, when Chinese state-sponsored actors infiltrated multiple telecommunications networks. Jason Steer, Recorded Future's CISO, needed to determine whether his organization faced similar exposure. In a traditional security operations model, this would require scheduling meetings, briefing analysts, coordinating across tools, and waiting for results.

Instead, Steer launched a comprehensive network-wide threat hunt in five minutes between meetings. The system automatically searched for relevant indicators across the entire infrastructure and returned actionable results without requiring analyst intervention for the technical execution.

This capability matters because threat intelligence often arrives during critical windows. When a major campaign becomes public, organizations have hours—not days—to determine their exposure before attackers change tactics or defenders lose the element of surprise. Manual processes simply can't operate at this tempo, particularly outside business hours or when key personnel are unavailable.

The Single Interface Advantage

Beyond automation, the platform addresses a persistent friction point in security operations: tool sprawl. Analysts typically juggle multiple interfaces—SIEM platforms, threat intelligence feeds, ticketing systems, research databases—with each context switch consuming time and increasing the likelihood of missed connections.

Gallion emphasized that consolidating threat hunting and indicator research into one interface eliminated significant overhead. Analysts can now investigate suspicious indicators without leaving the hunting environment, maintaining context and momentum throughout investigations. This seemingly minor workflow improvement compounds across dozens of daily investigations.

The unified interface also improves documentation and knowledge sharing. When all analysts work within the same system using standardized hunts, their findings become more comparable and their methodologies more transparent. Senior analysts can review junior work more efficiently, and successful hunting strategies can be codified and shared across the team.

What Customer Zero Testing Reveals

The decision to deploy internally before customer release—becoming "Customer Zero"—provided validation that extends beyond marketing claims. Internal security teams have no incentive to overstate capabilities or ignore limitations. They need tools that work under real operational pressure, with actual consequences for failure.

This testing approach also surfaces practical implementation challenges that might not emerge in controlled pilots. Recorded Future's team discovered which capabilities mattered most in daily operations, which workflows needed refinement, and where automation provided the greatest leverage. These insights shaped the product that eventually reached customers.

The broader industry trend toward "dogfooding" security products reflects growing skepticism about vendor claims. When companies use their own tools to defend their own networks, it signals confidence in the technology and provides credible evidence of real-world effectiveness.

Implications for Security Team Structure

The shift toward automated threat hunting will likely reshape how organizations staff and structure security operations. If junior analysts can execute sophisticated hunts with minimal preparation, the traditional apprenticeship model—where new hires spend months or years building foundational skills before conducting independent investigations—may need revision.

This doesn't eliminate the need for experienced analysts. Instead, it changes what expertise means in security operations. Senior team members can focus on complex investigations, threat actor attribution, and strategic defense planning rather than routine hunting tasks. Junior analysts gain faster exposure to real threats while automation handles technical execution.

Organizations should consider how automation affects hiring, training, and career development. The skills that matter most may shift from tool mastery toward analytical thinking, threat landscape awareness, and incident response decision-making. Security leaders will need to adjust job descriptions, training programs, and performance metrics accordingly.

The Autonomous SOC Trajectory

Recorded Future positions this technology as a step toward "the autonomous SOC"—a vision where security operations run continuously with minimal human intervention for routine tasks. The current implementation focuses on threat hunting, but the underlying principle applies broadly: automate repeatable processes so analysts can focus on judgment-intensive work.

The trajectory seems clear. As threat hunting becomes more automated, expect similar approaches for alert triage, indicator enrichment, and initial incident response. The question isn't whether automation will expand across security operations, but how quickly organizations can adapt their processes and cultures to leverage it effectively.

For security teams evaluating similar technologies, Recorded Future's internal experience offers a useful benchmark. The key metrics—15-20 weekly hunts per analyst, five-minute campaign response, elimination of multi-day preparation cycles—provide concrete targets for measuring automation impact. Organizations should demand similar evidence from vendors and establish clear baselines before implementation to track actual improvements rather than relying on subjective assessments.